Reference

Terms & Conditions for kolkatafata Accounts

These terms set out the rules that govern your account with us — covering how you open, use and close your account, how we handle your funds across…

Account EligibilityUPI & Paytm DepositsWithdrawal RulesAccount Suspension PolicyGoverning Law — India

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Where These Terms Apply and Who They Bind

kolkatafata Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every person who opens or uses an account at kolkatafata.com from a location where access is permitted under local law. By completing registration, you confirm that you have read these terms, that you meet the eligibility criteria set by applicable law in

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your state or territory, and that you accept all conditions described here. Access to our platform — including deposits through UPI, Paytm and PhonePe — is available only where local regulations allow it. kolkatafata reserves the right to update these terms at any time; we will
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notify you via email or an in-account message before material changes take effect. Continued use of your account after notification constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US DIRECTLY

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been handled in a way that conflicts with what is written here, reach out to our support…

Live Chat Our live-chat window is open around the clock. Type your query and a team member will respond within minutes — no waiting in a phone queue.

Email Support Send a detailed message to our support address and we will reply within 24 hours with a reference number so you can track your terms-related query.

Help Centre Our Help Centre hosts a searchable index of all policy documents, including the current version of these terms and any amendment notices we have issued.

HOW WE ENFORCE THESE TERMS

Account Security, Data and Your Rights Under This Policy

kolkatafata applies these terms consistently across all accounts. Below you will find the key practices we follow to protect your account, retain only the data we need, and give you clear routes…

Data Retention

We keep your account records for the period required by Indian financial regulations. After that period, personal data not required for ongoing compliance is securely deleted from our systems without further notice.

Cookie Policy

Our site uses functional and analytics cookies to keep your session active and to measure page performance. You can manage cookie preferences from the settings panel inside your account at any time.

Account Security

We store passwords with industry-standard hashing and require email verification for any change to your registered UPI or Paytm withdrawal address, reducing the risk of unauthorised fund movements.

Right to Request Changes

You may ask us to correct inaccurate personal data, restrict how we process it, or export a copy of what we hold about you. Submit these requests through live chat or the dedicated privacy email.

Term Amendment Notices

When we update these terms, we post a dated amendment notice in your account dashboard and send an email at least 7 days before the changes take effect, giving you time to review them.

Dispute Resolution Path

Complaints about how a term has been applied go first to our resolution team. If unresolved within 5 business days, we escalate to an independent arbitration panel operating under Indian law.

Common Questions About These Terms and Conditions

Below are the questions we receive most often about how these terms work in practice — covering account eligibility, payment rules, data rights and what happens if terms change while your account is active. If your question is not answered here, contact us via live chat.

Access and eligibility depend on local law. If your state or territory restricts this type of platform, you may not use the service. It is your responsibility to confirm that access is permitted where you are located before opening an account.

If you do not accept revised terms after receiving our notice, you may close your account before the changes take effect. Any balance remaining in your account at that point will be returned to your linked UPI or PhonePe wallet within 5 business days.

Yes. You can submit a data-deletion request through our live-chat or privacy email. We will remove data that is not required by Indian financial or tax regulations and confirm the deletion in writing within 10 business days.

The core terms covering fund use, withdrawal timelines and account suspension are identical regardless of payment method. Paytm and UPI deposits both clear to your playing balance typically within one minute, and withdrawals are processed back to the same method where possible.

Accounts may be suspended if we detect duplicate registrations, attempts to circumvent eligibility rules, use of payment credentials belonging to another person, or patterns that indicate a breach of our fair-use policy. You will be notified by email and given a chance to respond.

Every accepted version of our terms is logged with a timestamp in your account history. Open the Terms section of your account dashboard to download or view the specific version you accepted at registration, or request a copy via email support.

These terms are governed by the laws of India. Any dispute that cannot be resolved informally through our support team will be referred to binding arbitration held in India, conducted in English, under Indian arbitration rules.

Terms & Conditions for kolkatafata Accounts

How to Contact Us About These Terms

Account Security, Data and Your Rights Under This Policy

Data Retention

Cookie Policy

Account Security

Right to Request Changes

Term Amendment Notices

Dispute Resolution Path

Common Questions About These Terms and Conditions

01 Do these terms apply to me if I access kolkatafata from a state where online gaming is restricted?

02 What happens to my account if kolkatafata updates these terms and I do not accept the changes?

03 Can I ask kolkatafata to delete the personal data it holds about my account?

04 Are the terms different for deposits made via Paytm compared with UPI?

05 What actions can lead to account suspension under these terms?

06 How do I get a copy of the version of the terms I agreed to when I first registered?

07 Which law governs these terms if a dispute arises?

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